A minimal level of transaction failure is associated with any payment gateway. Amongst the leading payment gateways, our chosen partner, PayU has one of the highest success rates. Despite that, in case a payment is unsuccessful, SmartMedicalBuyer.com will inform you on the phone and prompt you to try the transaction again. In the rare case when an order confirmation is not received by the website despite a successful transaction and payment deduction, please contact us on
and we shall endeavor to have the situation resolved at the earliest in conjunction with our payment gateway partner.